What type of pets are allowed on the ferry?

ONLY domestic cats, dogs, pigeons, and domestic rabbits, will be allowed to travel on the Ferry without a HDOA certificate.  No other domestic animals – including mammals, birds, fish, reptiles, amphibians, and insects – will be allowed to travel on the Ferry.

All animals traveling should be clean and in good health and not unduly aggressive.   Female dogs in oestrus (heat) and females with suckling young will not be accepted consistent with USDA recommendations. 

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Are there any restrictions when traveling with puppies or kittens?
Consistent with United States Department of Agriculture (USDA) Animal Welfare Act (AWA), no more than two live puppies or kittens from the same litter, 8 weeks to 6 months of age, that are of comparable size and weighing 20 lb. (9 kg) or less each, may be transported in the same primary enclosure (i.e. Sky Kennel). All other animals must travel in individual containers.

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Should I use a kennel to transport my pet?
Yes, we recommend that domestic animals travel in IATA-approved customer-supplied travel kennels (e. g. SkyKennel, VariKennel) that retain all domestic animal waste discharge and food and water spillage. Container must be in proper repair and clean and allow animal to stand up and lie down without being cramped and to turn around within it. Customer’s name must be clearly visible on travel kennel. Travel kennels must be carried by the customer to kennel location as per Hawaii Superferry's staff direction.

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Can I leave my pet in the vehicle without a kennel?
Dogs are allowed to travel free inside Vehicles at owner’s discretion as long as windows allow adequate ventilation but prevent animal from escaping. All other animals that remain in Vehicles must be contained within appropriate enclosures to ensure they cannot escape or inflict injury to themselves. Domestic animals may also travel in an IATA-approved travel kennel properly secured in an open truck bed.

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Can I visit my pet during the voyage?
No, access to domestic animals is not permitted during the voyage.

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Are service animals or police dogs allowed in the passenger deck?
Yes, a service animal traveling with a person with a disability or a police dog or other similar animal traveling with law enforcement agents or search and rescue officials is permitted on the passenger deck. There is no additional charge for such animals traveling with a Passenger.

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How does Hawaii Superferry define a service animal?
A service animal is defined as any guide dog, signal dog, or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability. Service cats must stay at all times within a secure pet carrier from which they cannot escape.

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How do I show that my animal is a service animal?
Hawaii Superferry will accept the following as evidence that an animal is a service animal: identification cards, documentation, presence of a harness or markings on the harness, prescription from a licensed medical doctor, or other credible assurance of the passenger using the animal for his or her disability.

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